Privacy Policy

Last updated: 14 April 2026

1. Information We Collect

When you use LottoVariation, we may collect the following personal information:

  • Full name, email address, phone number, and date of birth
  • Residential address for identity verification purposes
  • Payment details (processed securely by third-party providers)
  • Device information, IP address, and browser type
  • Gameplay history and transaction records

2. How We Use Your Information

We use your personal information to:

  • Create and manage your account
  • Process lottery entries and pay out winnings
  • Verify your identity and age (18+ requirement)
  • Comply with regulatory and legal obligations
  • Send important account notifications and draw results
  • Improve our services and user experience
  • Implement responsible gambling measures

3. Data Sharing

We may share your information with:

  • The Victorian Gambling and Casino Control Commission (VGCCC) as required by law
  • The National Self-Exclusion Register (BetStop) for responsible gambling compliance
  • Payment processors to handle transactions securely
  • Identity verification services for age and identity checks
  • Law enforcement agencies when legally required

We do not sell your personal information to third parties for marketing purposes.

4. Data Security

We implement industry-standard security measures including 256-bit SSL encryption, two-factor authentication, regular security audits, and secure data centres located within Australia. Access to personal data is restricted to authorised personnel only.

5. Data Retention

We retain your personal information for as long as your account is active and for a minimum of 7 years after account closure, as required by Australian gambling regulations and tax law.

6. Your Rights

Under the Australian Privacy Act 1988, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal retention requirements)
  • Opt out of marketing communications
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

7. Cookies

We use cookies and similar technologies to enhance your experience. Please refer to our Cookie Policy for detailed information.

8. Contact Us

For privacy-related enquiries, contact our Privacy Officer:

Email: privacy@lottovariation.com

Phone: 1800 858 858

Mail: LottoVariation Privacy Officer, PO Box 1234, Melbourne VIC 3001